FOnline: Ashes of Phoenix

General section => Technical Center => Topic started by: Hawk on April 20, 2017, 12:47:24 PM

Title: Client start fails, or crash.
Post by: Hawk on April 20, 2017, 12:47:24 PM
Can you please check this log, every time I try to run client, first I got this crash, than I retry 2-3 times, than it runs normally. Please help me to find out, is it my system problem or may be compatibility problem?

Here is the log:

Application
   Name        FOnline
   Version     0436
   OS          6.2.9200 ()
   Timestamp   2017.04.20 18:42:10

Exception
   Code      EXCEPTION_ACCESS_VIOLATION
   Address   0x6DB6ADAA
   Flags     0x0

Thread 'Main' (3032, current)
   igdumdim32, GTPIN_IGC_PrepareForGTPin + 331306
   igdumdim32, GTPIN_IGC_PrepareForGTPin + 324233
   igdumdim32, GTPIN_IGC_PrepareForGTPin + 72241
   igdumdim32, GTPIN_IGC_PrepareForGTPin + 71428
   igdumdim32, GTPIN_IGC_PrepareForGTPin + 856061
   igdumdim32, GTPIN_IGC_PrepareForGTPin + 849577
   d3d9, Direct3DShaderValidatorCreate9 + 304209
   d3d9, Direct3DShaderValidatorCreate9 + 280480
   d3d9, Direct3DShaderValidatorCreate9 + 682417
   d3d9, Direct3DShaderValidatorCreate9 + 266345
   d3d9, Direct3DShaderValidatorCreate9 + 204359
   d3d9, DebugSetLevel + 150055
   FOnlineDX, (function-name not available) + 0
   FOnlineDX, (function-name not available) + 0
   FOnlineDX, (function-name not available) + 0
   FOnlineDX, (function-name not available) + 0
   FOnlineDX, (function-name not available) + 0
   KERNEL32, BaseThreadInitThunk + 36
   ntdll, RtlInitializeExceptionChain + 143
   ntdll, RtlInitializeExceptionChain + 90

Thread 'Unknown' (2180)
   ntdll, ZwWaitForWorkViaWorkerFactory + 12
   KERNEL32, BaseThreadInitThunk + 36
   ntdll, RtlInitializeExceptionChain + 143
   ntdll, RtlInitializeExceptionChain + 90

Thread 'Unknown' (5488)
   ntdll, ZwWaitForWorkViaWorkerFactory + 12
   KERNEL32, BaseThreadInitThunk + 36
   ntdll, RtlInitializeExceptionChain + 143
   ntdll, RtlInitializeExceptionChain + 90

Thread 'Unknown' (2132)
   ntdll, NtWaitForMultipleObjects + 12
   combase, CoGetMalloc + 962
   combase, CoGetMalloc + 1084
   combase, CoGetProcessIdentifier + 3001
   combase, CleanupOleStateInAllTls + 1350
   KERNEL32, BaseThreadInitThunk + 36
   ntdll, RtlInitializeExceptionChain + 143
   ntdll, RtlInitializeExceptionChain + 90

Thread 'Unknown' (2804)
   ntdll, ZwWaitForSingleObject + 12
   KERNELBASE, WaitForSingleObject + 18
   d3d9, Direct3DShaderValidatorCreate9 + 316313
   KERNEL32, BaseThreadInitThunk + 36
   ntdll, RtlInitializeExceptionChain + 143
   ntdll, RtlInitializeExceptionChain + 90

Thread 'Unknown' (2588)
   ntdll, ZwWaitForSingleObject + 12
   KERNELBASE, WaitForSingleObject + 18
   d3d9, Direct3DShaderValidatorCreate9 + 419109
   KERNEL32, BaseThreadInitThunk + 36
   ntdll, RtlInitializeExceptionChain + 143
   ntdll, RtlInitializeExceptionChain + 90

Thread 'Unknown' (2580)
   ntdll, ZwWaitForSingleObject + 12
   KERNELBASE, WaitForSingleObject + 18
   d3d9, Direct3DShaderValidatorCreate9 + 419109
   KERNEL32, BaseThreadInitThunk + 36
   ntdll, RtlInitializeExceptionChain + 143
   ntdll, RtlInitializeExceptionChain + 90

Thread 'Unknown' (3520)
   ntdll, ZwWaitForSingleObject + 12
   KERNELBASE, WaitForSingleObject + 18
   d3d9, Direct3DShaderValidatorCreate9 + 419109
   KERNEL32, BaseThreadInitThunk + 36
   ntdll, RtlInitializeExceptionChain + 143
   ntdll, RtlInitializeExceptionChain + 90

Thread 'Unknown' (2648)
   ntdll, NtWaitForMultipleObjects + 12
   KERNEL32, WaitForMultipleObjects + 25
   dsound, DllGetClassObject + 1265
   dsound, DllGetClassObject + 848
   dsound, DllGetClassObject + 3101
   KERNEL32, BaseThreadInitThunk + 36
   ntdll, RtlInitializeExceptionChain + 143
   ntdll, RtlInitializeExceptionChain + 90

Thread 'Unknown' (2636)
   ntdll, ZwWaitForWorkViaWorkerFactory + 12
   KERNEL32, BaseThreadInitThunk + 36
   ntdll, RtlInitializeExceptionChain + 143
   ntdll, RtlInitializeExceptionChain + 90

Loaded modules
   C:\client\FOnlineDX.exe (00400000)
   C:\Windows\SYSTEM32\ntdll.dll (77950000)
   C:\Windows\SYSTEM32\KERNEL32.DLL (75700000)
   C:\Windows\SYSTEM32\KERNELBASE.dll (75D10000)
   C:\Windows\system32\apphelp.dll (6B520000)
   C:\Windows\AppPatch\AcGenral.DLL (6A880000)
   C:\Windows\SYSTEM32\msvcrt.dll (77680000)
   C:\Windows\SYSTEM32\sechost.dll (75140000)
   C:\Windows\SYSTEM32\SspiCli.dll (77660000)
   C:\Windows\SYSTEM32\SHLWAPI.dll (77590000)
   C:\Windows\SYSTEM32\UxTheme.dll (74C30000)
   C:\Windows\SYSTEM32\USER32.dll (77430000)
   C:\Windows\SYSTEM32\GDI32.dll (754A0000)
   C:\Windows\SYSTEM32\WINMM.dll (738F0000)
   C:\Windows\SYSTEM32\samcli.dll (6A860000)
   C:\Windows\SYSTEM32\ole32.dll (751F0000)
   C:\Windows\SYSTEM32\OLEAUT32.dll (75A00000)
   C:\Windows\SYSTEM32\MSACM32.dll (6BD60000)
   C:\Windows\SYSTEM32\VERSION.dll (74ED0000)
   C:\Windows\SYSTEM32\SHELL32.dll (76170000)
   C:\Windows\SYSTEM32\USERENV.dll (748D0000)
   C:\Windows\SYSTEM32\dwmapi.dll (74C10000)
   C:\Windows\SYSTEM32\urlmon.dll (74240000)
   C:\Windows\SYSTEM32\ADVAPI32.dll (775E0000)
   C:\Windows\SYSTEM32\WINSPOOL.DRV (74E60000)
   C:\Windows\SYSTEM32\MPR.dll (6A840000)
   C:\Windows\SYSTEM32\RPCRT4.dll (755B0000)
   C:\Windows\SYSTEM32\CRYPTBASE.dll (75130000)
   C:\Windows\SYSTEM32\combase.dll (75320000)
   C:\Windows\SYSTEM32\WINMMBASE.dll (6BFD0000)
   C:\Windows\SYSTEM32\profapi.dll (74980000)
   C:\Windows\SYSTEM32\iertutil.dll (74000000)
   C:\Windows\SYSTEM32\WININET.dll (73D50000)
   C:\Windows\SYSTEM32\bcryptPrimitives.dll (750D0000)
   C:\Windows\SYSTEM32\cfgmgr32.dll (75CD0000)
   C:\Windows\SYSTEM32\DEVOBJ.dll (6BF90000)
   C:\Windows\SYSTEM32\SHCORE.DLL (74D20000)
   C:\Windows\system32\IMM32.DLL (75840000)
   C:\Windows\SYSTEM32\MSCTF.dll (77760000)
   C:\Windows\SYSTEM32\WS2_32.dll (75C70000)
   C:\client\d3dx9_42.dll (04A00000)
   C:\Windows\SYSTEM32\d3d9.dll (73520000)
   C:\Windows\SYSTEM32\OPENGL32.dll (6A760000)
   C:\Windows\SYSTEM32\GLU32.dll (6A730000)
   C:\Windows\SYSTEM32\IPHLPAPI.DLL (750B0000)
   C:\Windows\SYSTEM32\dbghelp.dll (6A5E0000)
   C:\Windows\SYSTEM32\PSAPI.DLL (75DF0000)
   C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_5.82.9600.17810_none_7c5b6194aa0716f1\COMCTL32.dll (74DB0000)
   C:\Windows\SYSTEM32\SETUPAPI.dll (75AB0000)
   C:\Windows\SYSTEM32\NSI.dll (75CC0000)
   C:\Windows\SYSTEM32\DDRAW.dll (6A4F0000)
   C:\Windows\SYSTEM32\WINNSI.DLL (75040000)
   C:\Windows\SYSTEM32\DCIMAN32.dll (6A4E0000)
   C:\Windows\SYSTEM32\kernel.appcore.dll (74C00000)
   C:\Windows\SYSTEM32\CRYPTSP.dll (747F0000)
   C:\Windows\system32\rsaenh.dll (747C0000)
   C:\Windows\SYSTEM32\bcrypt.dll (747A0000)
   C:\Windows\SYSTEM32\clbcatq.dll (75670000)
   C:\Windows\system32\msimtf.dll (6A4D0000)
   C:\Windows\SYSTEM32\igdumdim32.dll (6DAF0000)
   C:\Windows\SYSTEM32\igc32.dll (695F0000)
   C:\Windows\SYSTEM32\dhcpcsvc.DLL (74F80000)
   C:\Windows\SYSTEM32\dsound.dll (6D2D0000)
   C:\Windows\SYSTEM32\POWRPROF.dll (75050000)
   C:\Windows\SYSTEM32\MMDevAPI.DLL (6BCF0000)
   C:\Windows\SYSTEM32\wdmaud.drv (695B0000)
   C:\Windows\SYSTEM32\ksuser.dll (695A0000)
   C:\Windows\SYSTEM32\AVRT.dll (6B7C0000)
   C:\Windows\SYSTEM32\AUDIOSES.DLL (6B760000)
   C:\Windows\SYSTEM32\msacm32.drv (69590000)
   C:\Windows\SYSTEM32\midimap.dll (69580000)
Title: Re: Client start fails, or crash.
Post by: Hawk on April 20, 2017, 12:49:38 PM
I run Windows 8.1 with all updates. It's pretty shitty winblows version btw, but I have no will to reinstall another one.
Title: Re: Client start fails, or crash.
Post by: faopcurious on April 22, 2017, 07:47:39 PM
Same, I just keep trying it until it works =/
Title: Re: Client start fails, or crash.
Post by: Kurwier on April 22, 2017, 09:05:09 PM
no workaround after update, its because of fmod stuff from my understanding, evil hacks... or magik.  8)
Title: Re: Client start fails, or crash.
Post by: cirn0 on April 23, 2017, 12:11:40 AM
A crash occurs when we update the client and its FMOD related. But its okay. Just keep crashing until it works. Atleast you know when you crash we've made some updates to the client data.